Turn WhatsApp Into a Business Growth Channel
Your customers already message you on WhatsApp. We help you answer them faster, follow up on time and keep every conversation organised, using the official WhatsApp Business Platform.
- One shared inbox for your whole team
- Reminders, order updates and payment alerts sent on their own
- Chatbots that answer common questions at any hour
- Set up on the official WhatsApp Business Platform
From daily struggle
to smooth growth.
We set up the official WhatsApp Business Platform for your business, connect it to a shared inbox and your existing tools, and automate the repetitive messages. Your team stays in charge of the conversations that need a human touch.
Sound familiar?
- One phone, too many chats
All enquiries come to the owner's personal number. At 11 pm you are still replying, and when you are busy at the counter, customers wait and some quietly go elsewhere.
- Enquiries get lost between people
Your staff cannot see what was promised to a customer yesterday. Leads are forwarded as screenshots, and nobody knows who is supposed to follow up.
- Reminders are sent by hand, or not at all
Fee dues, appointment times, order dispatch and payment reminders are typed one by one. On a busy day, they simply do not go out.
- Broadcasts that feel like spam
Forwarding the same festival offer to hundreds of contacts from a normal number risks blocks and reports, and gives you no idea who actually read it.
WhatsApp, set up properly for business
Onboarding on the official WhatsApp Business Platform, with help on business details and display name
A shared inbox where several team members can reply from one business number
Chatbots and AI assistants for common questions, with an easy handover to your staff
Template messages for reminders, updates and campaigns, prepared for Meta's approval
Connections to your CRM, ERP, billing, store or booking system
Clear reports on messages, replies and leads, so you know what is working
What you get, in plain words.
Every feature is set up around how your business already works, so your team can start using it without a long learning curve.
Multi-agent shared inbox
Sales, support and accounts can all reply from one business number. Assign chats, add internal notes and see who handled what.
Chatbots and AI assistants
Answer questions on timings, prices, locations and order status any time of day. When a customer needs a person, the chat moves to your team.
WhatsApp CRM
Every contact, chat and lead in one place, with tags and stages, so a customer never has to repeat their story.
Reminders and notifications
Appointment reminders, order confirmations, dispatch updates and payment alerts go out automatically when something happens in your system.
Lead capture and qualification
Ask a few simple questions such as budget, location or requirement, and pass ready leads to the right salesperson.
Automated follow-ups
Gentle follow-ups for quotes, site visits or pending payments, sent on time, so good leads do not go cold.
Campaigns with approved templates
Send offers and updates to customers who have agreed to hear from you, using templates approved by Meta.
CRM, ERP and commerce integrations
Connect WhatsApp to the software you already use, including your CRM, ERP, billing, payment links and online store.
Analytics and reporting
See messages sent, delivered and read, response times and leads by source, so you can improve week by week.
Platforms and technologies we work with
Trademarks and logos belong to their respective owners and are shown only to indicate platforms we work with. No partnership or endorsement is implied.
WhatsApp
Facebook
Salesforce
Shopify
Razorpay
Made for businesses like yours.
Every industry works differently. We shape the setup around how yours runs day to day.
Everything we can do for you.
Pick one service or combine several. We shape the scope around your business, not a fixed package.
- Official WhatsApp Business Platform integration
- WhatsApp Business API onboarding
- Approved template messaging
- WhatsApp CRM
- Multi-agent shared inbox
- Automated customer support
- WhatsApp analytics and reporting
- WhatsApp chatbot development
- AI-powered WhatsApp assistants
- Lead generation and qualification
- Automated follow-ups
- Order notifications
- Appointment reminders
- Payment notifications
- Customer engagement automation
- WhatsApp marketing campaign management
- CRM and ERP integrations
- WhatsApp commerce integrations
Clear terms, no surprises.
Meta's policies apply
All messaging on the WhatsApp Business Platform follows Meta's WhatsApp Business policies and commerce policies. Some businesses, products and message types are not allowed. Meta can limit or block a number that breaks the rules, and that decision is Meta's, not ours. Read our WhatsApp Messaging Policy for details.
Customers must opt in
You can only send business-started messages to people who have agreed to receive them from you. We help you collect and record opt-in properly, for example through a website form, a QR code at your counter or a reply on WhatsApp.
Templates need Meta's approval
Messages you start, such as reminders and offers, must use templates that Meta reviews and approves. Meta may reject or re-categorise a template. We help you write templates that follow the rules, but approval is decided by Meta.
Messaging charges are set by Meta
Meta charges for many messages on the platform, based on the message category and the customer's country, under its current pricing model (per conversation or per message, as Meta decides). These charges are separate from GrowNagar's setup and service fees and can change when Meta updates its pricing.
No unlimited messaging
Meta sets daily messaging limits for every business number, which grow based on quality and usage. We do not offer or promise unlimited messages, and no honest provider can.
Verification is not guaranteed
A verified badge (often called the green tick) is granted only by Meta, at its discretion. We can guide you through the application, but we cannot promise that your business will receive it.
How it works, step by step.
You always know what is happening, what comes next and who is responsible.
- 01Step 1
Understand how you use WhatsApp today
We look at your current number, the kind of messages you get, who replies and where things slip through.
- 02Step 2
Plan the setup
We decide together on the number to use, the inbox, the chatbot flow, the templates you need and the systems to connect.
- 03Step 3
Onboard and get templates approved
We help you complete onboarding on the official WhatsApp Business Platform and submit your message templates to Meta for review.
- 04Step 4
Build, connect and train
We set up the inbox, automations and integrations, test them with real scenarios, and show your team how to use everything.
- 05Step 5
Support and improve
We watch the reports with you, adjust flows and templates, and help as your messaging grows.
Questions, answered.
Still unsure? Write to us and a real person from our team will reply.
hello@grownagar.inThe free WhatsApp Business app works on one phone and suits very small shops. The WhatsApp Business Platform (often called the API) lets several team members reply from one number, connects to your software, and supports chatbots, automated reminders and campaigns with approved templates.
Usually yes, but the number must first be removed from the regular WhatsApp or WhatsApp Business app, and old chats on that phone do not move across. We will explain the options before you decide, and some businesses prefer to use a new number for the platform.
There are two parts. Meta charges for messages based on category and country, and those charges are set and changed by Meta. Separately, GrowNagar charges for setup, software and support depending on what you need. Write to sales@grownagar.in for a quote based on your requirements.
You can send campaigns only to customers who have opted in, using templates approved by Meta, and within the daily limits Meta sets for your number. Sending to people who have not agreed can get your number restricted, so we help you build a proper opt-in list.
The verified badge is decided only by Meta. We can help you prepare and apply, but nobody can guarantee it. Your business can use the platform fully without it.
Yes. We can connect WhatsApp to your CRM, ERP, billing software, booking system or online store, so order updates, payment reminders and leads move automatically. If your software has no ready connection, we can build one.
Yes. Chatbots and templates can be written in Marathi, Hindi, English or other languages your customers prefer. AI assistants can also understand mixed-language messages, though their answers should be reviewed while you set them up.
Let's make WhatsApp work for your business
Tell us how your customers reach you today and what takes up your team's time. We will suggest a practical WhatsApp setup that fits your business.